Position: Deployment Strategist
Location: Boston, NYC, Washington DC (On-Site)
About Pryzm
Pryzm is transforming how organizations engage with the federal government. Today, federal procurement and business development is fragmented across disconnected workflows, siloed intelligence, and institutional knowledge locked in spreadsheets and inboxes. Pryzm’s AI brings together market intelligence, budget data, program visibility, and human insights into a single platform that helps teams navigate and win in the federal ecosystem. Big data, meets CRM, meets AI. Our mission is simple: deliver the right capabilities to the missions that matter most.
The Role
Deployment Strategists are the tip of the spear at Pryzm: the people who sit at the intersection of software, strategy, and mission. This is not a traditional implementation role. You will embed directly with our customers in the national security and federal technology space, learn their hardest problems, and build the workflows, analyses, and operational capabilities that transform how they work.
You will work alongside engineers and GTM teams to shape the roadmap, represent the customer's voice inside Pryzm, and ensure that our platform delivers measurable impact in the field. We are looking for people who thrive in ambiguity, build trust with operators and executives alike, and are driven by outcomes.
What You’ll Do
Embed with customers to understand their workflows, priorities, and decision-making processes from the inside out
Design and deploy tailored workflows and analytical tools using the Pryzm platform to solve real operational problems
Translate ambiguous mission requirements into clear product configurations, data integrations, and actionable insights
Build and maintain trusted relationships with end users, program managers, and senior leaders at customer organizations
Partner with Pryzm’s engineering teams to communicate what’s working, what’s missing, and what matters most
Drive adoption and capability expansion within existing accounts, identifying new use cases and stakeholders
Develop training materials, playbooks, and documentation that scale your impact beyond direct engagement
Support business development by participating in demos, capability briefings, and proposal efforts
What We’re Looking For
2–5 years of experience in a high-impact, customer-facing role, either or already as a Deployment Strategist or Forward Deployed Engineer, or elsewhere, such as within consulting, federal contracting, SaaS implementation, or a hybrid.
Demonstrated ability to work directly with operators and decision-makers in government or national security environments
Strong analytical instincts: comfortable with data, able to structure complex problems, and fast at learning new tools
A builder’s mindset: you don’t wait to be told what to do; you identify the gap and close it
Outstanding communication skills with an ability to translate technical concepts for a variety of audiences.
Comfort with ambiguity and a bias toward action in fast-moving, high-stakes environments
Experience with government procurement, capture management, or the federal technology ecosystem is a strong plus.
Bonus: if you are technical and can write code too!
Qualifications
Located in or willing to relocate to New York, Washington DC, or Boston. This is a fully on-site position.
US Person required
Veterans and those with military or intelligence community backgrounds strongly encouraged to apply
Willingness for regular customer travel
Benefits
Pryzm offers top-tier benefits for full-time employees, including:
Competitive salary and meaningful equity
Platinum healthcare: comprehensive medical, dental, and vision coverage fully covered for employees and dependents
Basic Life/AD&D and long-term disability insurance fully covered, with the option to purchase additional life insurance for you and your dependents
Relocation assistance available