Job Description Summary

Job Description

Key Responsibilities

• Grow assigned Service Product Portfolio to achieve and exceed order and revenue targets for service products through outbound and inbound calls and email activities.
• Implement proactive call schedule to increase sales growth and productivity.                                            
• Prioritize selling time to build and maintain a balanced funnel of sales prospects to generate sales, achieve account penetration and drive market share growth.
• Maintain complete knowledge of each account’s history, contacts, and long-term purchase plans for designated products.
• Track call outcomes and opportunities through designated tracking processes in GE CRM tools.
• Act as primary salesperson for tactical sales opportunities by working directly with prospective customers to build value for our offerings, present proposals, negotiate and secure the order, working through both GE’s internal sales and the external customers purchase processes.
• Support and partner with field service engineers and service sales team in their efforts to sell strategic offerings and maximize account penetration by identifying sales prospects, developing targeted account strategies, providing account/product information, developing proposals, and providing account follow up.
• Work closely with the product Managers to identify new growth opportunities & initiate campaigns for their product line, take part of implementing the go to market approach,
• Be part of the Product Managers operating mechanism in Collaboration with Service account Leaders & follow up internally & Externally on Campaigns & Initiatives.
• Maintain thorough current and competitive product knowledge and clear understanding of market dynamics to offer creative solutions to customers and territory and prepare/execute territory strategies and action plans.  Understand basic clinical applications, functions, features and benefits with the ability to communicate them to customers.
• Support Install Basel cleanup initiatives, collect data, follow up to confirm the progress.
• Proposal preparations and following up contracts’ agreements.
• Support / promote initiatives to drive Digital tools Growth Strategies.
• Support logistics team and commercial operations team to enhance response time in quoting process.

Quality Specific Goals

• Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/Position.
• Complete all planned Quality & Compliance training within the defined deadlines.
• Identify and report any quality or compliance concerns and take immediate corrective action as required.
• Knowledge and understanding of Saudi Privacy and Anti-Competition Policies (including but not limited to GE Healthcare HIPPA Guidelines, NEMA Regulations, etc.) and operates within them to ensure that no company policy or US / Int’l Law is broken.
• Knowledge and understanding of all Environmental Health Policies (including but not limited to GE Healthcare EHS Policies, GE Healthcare Fleet Rules, etc.) and operate within them to ensure that no company policy or US / Int’l Law is broken.
• Ownership of order and configuration quality at the point of entry to ensure accuracy, configuration integrity and that all requirements are tied to documented customer inputs.
• Drive continuous improvement on all related processes, work instructions, and procedures to ensure ongoing standardization and simplification of the Quality Management System.

Qualifications

• Bachelor’s degree or High School Diploma.
• Fluency to read and write in English and Arabic.
• Demonstrated excellence in ability to interact effectively with all levels of an organization, both internally and with external customers.
• Exceptional interpersonal skills - strong verbal phone communication, effective benefit-oriented presentation skills and robust influencing skills with persistence to overcome objectives. 
• Highly motivated goal-oriented self-starter with ability to work autonomously and as part of a team, takes initiative to make things happen, identifies what needs to be done and does it.
• Proficiency in computer skills in Microsoft Office Suite products.

Preferred Qualifications:

• Bachelor’s or Advanced degree in Biomedical, Biology, Biochemistry, Mechanical or Electrical Engineering.
• Exceptional interpersonal skills - strong verbal phone communication, effective benefit-oriented presentation skills and robust influencing skills with persistence to overcome objectives. 
• Excellent organizational, project management and time management skills, including multi-taking and ability to prioritize and meet deadlines, follow up and attention to detail.  Adaptable to multiple requests and daily changes.
• Creative Problem Solving –Strong analytical skills demonstrating ability to identify root causes of problems; generate and evaluate creative alternative solutions; implement problem resolutions quickly and effectively with fact-based decisions.
• Dependable: Being reliable, responsible, dedicated, committed, and fulfilling obligations
• Adaptable/Flexible: Being open to change in response to new information, different or unexpected circumstances, and/or to work in ambiguous situations in a high paced environment with changing needs.
• High Integrity: Accepting and adhering to high ethical, moral, and personal values in decisions, communications, actions, and when dealing with others.
• Experience with Customer Relationship Management tools.
• Basic understanding of technical/medical equipment and services, preferred knowledge in applicable specific GE Healthcare care areas desire.

Additional Information