Governance, Risk, Compliance & Trust Analyst

At Everlaw, our mission is to promote justice by illuminating truth. We build technology that helps legal teams find the information they need to achieve their truth-finding goals.

As a GRCT Analyst, you will independently drive moderately complex trust, compliance, and risk workstreams that help Everlaw scale responsibly and earn customer and regulator trust over time. This role sits at the intersection of customer trust, compliance operations, audit readiness, risk management, documentation quality, and cross-functional execution.

You will help translate Everlaw’s security and compliance posture into clear, accurate, audit-ready, and customer-ready outputs. You will also help the GRCT team operate in a way that reflects Everlaw’s long-term philosophy: acting with integrity and discipline, paying attention to detail, improving process over time, setting a high bar for quality, and partnering with others in an egoless and respectful way.

This is a career-core individual contributor role for someone who can own work end to end with limited oversight, navigate ambiguity, communicate clearly with stakeholders, and improve how trust and compliance work gets done over time.

Getting started

• We want you to feel like part of the team early on! Our onboarding process will integrate you into the company with informative sessions on our product, policies, processes, and team structure and goals. 
• We’re excited for you to learn, grow, and contribute right away! We trust that you’ll bring experience and knowledge that will uplift and uplevel the team, but we don’t expect you to know everything on Day 1.

In your role, you'll...

Compliance

• Support audit readiness across core frameworks such as FedRAMP, SOC 2, and ISO 27001/27017/27018 by organizing evidence, maintaining documentation quality, and partnering with control owners to close gaps.
• Manage compliance operations that require structured follow-through, including evidence requests, policy and procedure updates, control narrative maintenance, and recurring review cycles.
• Partner cross-functionally with Security Engineering, DevOps, IT, Legal, People, Procurement, and other stakeholders to gather inputs, validate implementation details, and produce audit-ready or stakeholder-ready outputs.
• Help maintain strong execution against defined compliance SLAs, milestones, and recurring obligations, escalating risks early and driving issues through resolution.
• Translate technical, operational, and regulatory topics into clear written deliverables for internal and external audiences, including concise summaries of requirements, risks, tradeoffs, and recommendations.
• Support internal risk and governance processes, including security impact analyses, change-related compliance reviews, and other structured review workflows as assigned.
• Contribute to the on-going operation of the Public Sector Clearance Program, to include guiding new cohorts through the program, maintaining status and tracking open issues, and communicating program updates to Everlaw stakeholders.

Customer Trust

• Manage customer security questionnaires, trust inquiries, and related diligence requests with minimal supervision, including researching answers, validating claims, gathering evidence, and producing accurate, customer-ready responses.
• Maintain and improve customer-facing trust content across repositories, trust portals, knowledge resources, and standard response libraries so that recurring requests can be answered more consistently and efficiently.
• Partner closely with Security Engineering, DevOps, Legal, GTM, Product, IT, and other stakeholders to collect inputs, resolve ambiguities, and ensure trust responses reflect current implementation and approved positioning.
• Help maintain strong execution against trust-related SLAs and operating expectations, including turnaround time, response quality, and internal coordination on high-priority or high-visibility requests.
• Identify gaps, inconsistencies, or stale content in trust materials and proactively drive updates so that customer-facing representations remain accurate, supportable, and easy to reuse.
• Support broader trust enablement initiatives, including trust center improvements, evidence library maintenance, standardization of response content, and process improvements that reduce manual effort and rework.
• Use workflow data and request trends to identify recurring customer concerns, bottlenecks, and improvement opportunities, then recommend practical changes to content, process, or tooling.
• Manage customer security questionnaire and trust inquiry workflows with minimal supervision, including researching answers, synthesizing evidence, improving repository content, and helping stakeholders receive timely and accurate responses.

Vendor Reviews

• Own end-to-end delivery of moderately complex vendor review workstreams, including intake review, scoping, dependency management, stakeholder coordination, and timely completion with limited oversight.
• Conduct security and compliance reviews of third parties by gathering and analyzing documentation such as security questionnaires, architecture details, data flow information, attestations, policies, and contractual commitments.
• Evaluate vendor security posture against Everlaw requirements for confidentiality, integrity, availability, privacy, access control, incident response, change management, and regulatory obligations.
• Partner with Procurement, Legal, Security Engineering, IT, business owners, and other stakeholders to validate proposed use cases, clarify data access patterns, and ensure risks are understood before onboarding or renewal decisions are made.
• Help determine whether vendor controls, architecture, access models, and contractual terms are appropriate for the intended use case, and clearly document identified gaps, assumptions, compensating controls, and recommended next steps.
• Maintain strong execution against vendor review SLAs, queue expectations, and recurring review obligations, escalating blockers and higher-risk issues early.

Security Training

• Own end-to-end delivery of moderately complex security training program workstreams, including planning, content coordination, stakeholder alignment, rollout tracking, and continuous improvement with limited oversight.
• Support the design, maintenance, and execution of security and compliance training required for Everlaw personnel, with particular attention to role-based, environment-specific, and regulatory training obligations.
• Maintain training content so it is accurate, current, and aligned with Everlaw policies, operational practices, and external requirements such as FedRAMP, CJIS, export control, and related obligations where applicable.
• Partner with GRCT, Legal, HR, Security, IT, and business stakeholders to gather subject matter input, validate training expectations, and ensure training materials reflect approved guidance and current operating reality.
• Coordinate recurring training cycles, onboarding-related assignments, acknowledgements, re-certifications, and related evidence collection so completion records are reliable, reviewable, and audit-ready.
• Help maintain strong execution against program deadlines, annual and periodic training obligations, and related audit or assessment requests by tracking status, identifying gaps early, and driving follow-through.
• Contribute to a training program that reinforces Everlaw principles by promoting disciplined execution, clear communication, respect for users, and a high bar for secure handling of sensitive data.

About you

• You have 5+ years of experience working as an individual contributor with a Governance, Risk, Compliance and Trust team  
• You have strong working knowledge of customer trust, compliance operations, risk, and the evidence and control narratives needed to support questionnaires, reviews, and audits
• You have experience supporting FedRAMP, SOC 2, ISO 27001/27017/27018, or similar compliance frameworks.
• You have led the completion of customer security questionnaires and have worked within trust portals, evidence repositories, or other GRC tooling software.
• You have experience using workflow, metrics, or dashboard data to improve trust and compliance operations and to meet defined SLAs.
• You can independently research moderately complex questions, synthesize inputs from multiple stakeholders, and produce high-quality written deliverables with a high bar for clarity and accuracy.
• You communicate complex topics simply and concisely, tailor your communication to the audience, and navigate moderate disagreement while keeping focus on shared outcomes.
• You are organized and reliable, maintain momentum across planned work and ad hoc requests, and escalate thoughtfully before risks become blockers.
• You think beyond the immediate request and consider how current decisions affect future operations, compliance posture, and stakeholder experience.
• You are comfortable operating in environments with some ambiguity, shifting priorities, and multiple stakeholders.
• You bring sound judgment, professional maturity, and a strong sense of accountability when handling sensitive or high-visibility work.

Benefits

• The expected salary range for this role is between $140,000 - $178,000. The final offered salary will be dependent upon many factors including the candidate’s experience and skills. The base pay range is subject to change in the future.
• Equity program
• 401(k) retirement plan with company matching
• Health, dental, and vision
• Flexible Spending Accounts for health and dependent care expenses
• Paid parental leave and approximately 10 days (80 hours) per year of sick leave
• Seventeen paid vacation days plus 11 federal holidays
• Membership to Modern Health to help employees prioritize mental health and wellness
• Annual allocation for Learning & Development opportunities and applicable professional membership dues
• Company-sponsored life and disability insurance
• Find out more about our Benefits and Perks

Perks

• Work in Downtown Oakland, just steps from the BART line and dozens of restaurants
• You will get a powerful Linux laptop and be able to customize your desk setup
• Bond over team lunches and out-of-the-box events 
• Ranked “#1 on G2 for Ediscovery Software and Momentum” and we offer free eDiscovery resources to benefit the greater societal good with Everlaw for Good
• Time off for company-sponsored volunteer events and 4 paid hours per quarter to volunteer at a charitable organization of your choice
• Take advantage of learning and career development opportunities 
• Ranked #9 on Glassdoor's Best Places to Work 2023 for US small and medium companies
• One of Wealthfront’s 2021 Career Launching Companies, and ranked #2 on the “2022 Bay Area Best Places to Work” list by the San Francisco Business Times and the Silicon Valley Business Journal
• One of Fast Company’s World's Most Innovative Companies for 2022 and proud contributor of free ediscovery resources to benefit the greater good through “Everlaw for Good”
• #LI-MN2
• #LI-Hybrid