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Listen Labs · Hiring

Member of Technical Staff, Research Engineering

San Francisco, CAOn SiteFull Time

Member of Technical Staff, Product

TL;DR: Listen teaches AI what people actually think and want. We're Sequoia-backed, raised $100M, and our customers include Anthropic, Google, and Cursor. We're hiring engineers who can build a complex AI-native product on a small team of former founders and top-tier builders.

Background

As AI gets better at building things, the bottleneck shifts to knowing what to build. We're the bridge between AI systems and what humans actually want. Today our customers are companies. Soon, AIs themselves will be our customers.

Our platform runs AI-moderated video interviews at massive scale. We find the right people from a network of millions, our AI conducts open-ended conversations with thousands of them in parallel, and we surface what to build next. What used to take research teams weeks per study, we do in hours.

Where it's going: every interview feeds a human preference model. We simulate human behavior at scale: how people react to new ideas, how they make decisions, how preferences shape markets, and how change ripples through society. We expose this as the Human API. An AI agent writes code, asks Listen whether users would actually want a feature, gets a grounded answer back, and iterates. Closed-loop product development at AI speed. Every coding agent will eventually need this signal.

Company highlights

Technical Challenges

Database of Humanity. Listen maintains a database of millions of people. We match profiles based on voice, face, and device IDs. Those profiles let us see how opinions change over time, prevent fraud, and find any niche audience.

Emotional Intelligence. There's a gap between what people say and what they think. Our AI interviewer reads tone, hesitation, and facial micro-expressions to go beyond the transcript. We've shipped the first version. We're working on surpassing even the best humans.

Preference Model. Updating the preference model is a research problem: what we already know, when to refresh it, which questions give the highest signal, and how to quantify the uncertainty in our predictions.

Human API. A model of millions of humans is only useful if you can call it from where decisions happen. We want to embed this into Slack, Linear, IDEs, and coding agents themselves. Imagine an agent shipping code, asking Listen what humans actually want, taking action, and iterating.

Agent Evals. Every part of our product is built AI-first. Study Composer helps customers scope and design studies. Research Agent analyzes thousands of responses and writes the report. The ceiling is what McKinsey does for $1M per engagement. The bottleneck is evaluating those qualitative outputs. Once you have the eval, you can hill-climb.

What we look for

Life at Listen Labs

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