About EliseAI
At EliseAI, we're improving the industries that matter most: housing and healthcare. Everyone needs a place to live and access to quality healthcare, yet both are often harder to secure than they should be.
By integrating AI agents deeply into existing workflows, we make them more efficient, reduce costs, and improve the experience for everyone.
Housing: We simplify how renters tour apartments, sign leases, submit maintenance requests, and stay connected with their property team—bringing everything they need for their home into one place.
Healthcare: We make it easy to schedule appointments, complete intake forms, and we help patients communicate with providers, so everyone can focus on health instead of paperwork.
With EliseAI, organizations reduce manual work, improve accessibility, and deliver a seamless experience across essential services. We recently raised a $250 million Series E round led by Andreessen Horowitz to accelerate this mission.
About the role
We're seeking a People Operations Coordinator with a strong focus on onboarding and new hire experience. At the core of this role is the ability to run a high-volume, end-to-end onboarding process, ensuring every new hire feels prepared, welcomed, and set up for success from day one. This role also supports the broader day-to-day operations of our People function in a high-growth environment, with a strong emphasis on leveraging automation, AI tools, and workflow platforms to build efficient, scalable people operations. It's a great fit for someone who is operationally minded, energized by process improvement, and excited to help shape what modern people ops looks like.
Key Responsibilities
Onboarding and new hire experience
Coordinate end-to-end onboarding for new hires, including pre-employment background checks, new hire paperwork, I-9 verification, travel arrangements, and any other pre-boarding coordination
Serve as the primary point of contact for new hires throughout their onboarding journey, managing start date tracking and ensuring a smooth transition into the company
Prepare and distribute onboarding materials including employee handbooks and policy documents
Own the updating and management of new hire training materials and live sessions, both in the LMS and in person, in coordination with cross-functional teams
Collaborate with IT to ensure new hires have system access set up, and conduct laptop setup sessions with new employees
Continuously look for ways to automate and improve the onboarding experience and streamline processes for scale
Operations, automation, and scaling people processes
Own the operational infrastructure that keeps our people processes running smoothly and efficiently. Identify manual, repetitive workflows across the people function and lead efforts to automate them through AI tools, workflow platforms, and smarter use of our existing systems
Build and maintain the trackers, dashboards, and reporting tools that keep the team organized and data-informed
Document processes clearly as you build them, creating a foundation that scales with the company
HR systems and administration
Manage transactions in our HRIS, including adding new hire profiles, processing status changes, and handling off boarding
Maintain accurate employee and company records, including personnel files and org charts
Draft employment verification letters, offer letters, and other employment-related correspondence
Ensure accuracy and compliance with company policies and legal requirements, including wage rate notices, labor law postings, and required training such as harassment prevention
Support immigration processes and documentation for candidates and existing employees
Assist with auditing HR data and identifying opportunities to improve data integrity and process efficiency
Support compensation and benefits administration, including helping employees navigate enrollment, changes, and general questions
Employee relations and manager support
Serve as a reliable first point of contact for employee questions related to HR policies, benefits, and general people operations
Support managers with people-related processes including performance review cycles, promotion documentation, and role changes
Help coordinate and track performance management cycles, ensuring timelines are communicated and followed across the organization
Assist with sensitive employee situations with professionalism and a high degree of discretion
Employee experience and culture
Manage company swag inventory and coordinate distribution for new hires, birthdays, work anniversaries, and other employee engagement moments
Coordinate employee recognition efforts including anniversary and birthday gift-giving programs
Cross-functional and project support
Support HR-related projects spanning administration, compliance, employee experience, and organizational culture
Partner with Finance, Legal, and other teams on cross-functional people initiatives such as headcount planning, policy updates, and compliance reporting
Assist with building and documenting scalable HR processes as the company grows
Take on stretch projects and ad-hoc assignments across the people function as business needs evolve
Move at rocket speed, build something massive.
We’re scaling fast, solving real client problems with precision and ambition. Here, you own your impact; full autonomy, no micromanagement, no fluff.
We hire the best, expect the best, and give you the masterclass of your career. It’s hard, it’s intense, and it’s the most rewarding work you’ll ever do. If you’re hungry, driven, and ready to build something massive, climb aboard.
Requirements
1 to 2 years of experience in HR Operations, Compensation and Benefits, or a related field
Proven experience with people operations fundamentals, including I-9 verification, onboarding workflows, HRIS data entry, and HR compliance basics
A genuine interest in the people function and a desire to grow within HR and people operations
Strong interpersonal skills coupled with excellent written and verbal communication
Exceptional organization and detail orientation, with a strong focus on data accuracy and integrity and an unmatched ability to manage multiple priorities
Comfortable working in a fast-paced environment and staying composed when priorities shift
Data-savvy with proficiency in Excel or Google Sheets; comfortable building and maintaining trackers, running reports, and working with people data to surface insights
A natural bias toward automation and process improvement; you look for opportunities to reduce manual work and build more scalable, efficient systems
Able to apply discretion to sensitive situations and maintain a high level of confidentiality
Self-starter with natural curiosity and a motivation to problem-solve and troubleshoot
Comfortable interacting with and supporting employees at all levels of the organization
Tech-savvy and quick to learn new tools and systems
Willing to work in person from our Midtown Manhattan office 5 days a week
Why Join
Growth and impact. It’s not often that you can get in on the ground floor of a funded startup that’s scaling. That means that instead of following a playbook, you’ll be writing it. Every single day you will be challenged to identify how we can scale and execute on it. You’ll learn what works when you succeed and what doesn’t when you fail. Either way, the rest of the team will be here to support you.
Benefits
In addition to the growth and impact you’ll have at EliseAI, we offer competitive salaries along with the following benefits:
Equity in the company
Medical, Dental and Vision premiums covered at 100%
Fully paid parental leave
Commuter benefits
401k benefits
Fitness & home services stipend to cover part of your expenses so you can focus on what matters
A collaborative in-office environment with an open floor plan, fully stocked kitchen, and all meals covered in the office
Unlimited vacation and paid holidays
We'll cover relocation packages and make the move exciting, not painful!
Job Compensation Range:
The salary range for this role is $85,000 - $115,000. EliseAI offers a competitive total rewards package which includes base salary, equity, and a comprehensive benefits & perks package. Exact compensation inclusive of salary and any bonuses is determined based on a number of factors including experience and skill level, location and qualifications which are assessed during the interview process. Additional details about total compensation and benefits will be provided by our Recruiting Team during the hiring process.
EliseAI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please note that employment with EliseAI is on an "at-will" basis, which means that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at recruiting@eliseai.com