The Role
As a People Operations Coordinator at Triumph, you'll bridge our HR and day-to-day warehouse operations - supporting the team behind our fastest-growing app, Rips. Our ops workforce is 60+ strong and growing fast, and this role will help our People Ops and TCG/Rips Operations Management teams stay organized, compliant, and focused on the people doing the work.
You'll work closely with both the Head of People Operations and the TCG/Rips Operations Management team, assisting across core HR functions — onboarding support, HRIS administration, compliance, timesheets and payroll support — while being a reliable point of contact for our associates. It's a cross-functional support role with real visibility into how a fast-growing people function is built.
You'll work on-site at our Mountain View warehouse, Monday–Thursday, 32 hours per week to start, with strong potential to grow into a full Mon-Fri FT role as the team scales. A consistent schedule is the expectation, but occasional flexibility to shift days based on business needs is a plus.
This is a great fit for someone early in their People Ops / HR career who's eager to learn and grow alongside a fast-scaling team.
What You'll Do
HR Administration & Compliance
Assist in maintaining accurate employee records in our HRIS (Rippling) - new hires, terminations, status changes, and employment verifications.
Assist with audits and help ensure records and processes stay compliant with California employment law, including wage and hour requirements and required labor law postings.
Support I-9 verification and employment eligibility documentation.
Help administer California leave programs (CFRA, SDI, PTO) and track leave balances, escalating complex situations to the Head of People Ops.
Onboarding & Recruiting Support
Be a knowledgeable, friendly resource for new hires throughout the onboarding process - answering questions, providing guidance, and helping everything run smoothly.
Assist with recruiting coordination: help schedule interviews, support screening, and contribute to a great candidate experience during high-volume hiring.
Support offboarding processes, including exit documentation and coordination with payroll.
Scheduling & Timekeeping
Review, approve, and process timecards, and flag discrepancies ahead of each pay cycle.
Coordinate with the ops management team on scheduling across both shifts (7 days/week), helping track attendance and identify coverage gaps.
Support meal and rest break compliance by staying current on CA requirements, fielding questions from associates and managers, and flagging issues caught during timecard review.
Benefits & Payroll Support
Serve as a first point of contact for associate questions about pay, PTO, benefits enrollment, and HR policies, routing to the right resource when needed.
Assist with payroll data and reporting as needed.
General People Ops Support
Help manage HR correspondence, coordinate cross-functional meetings and training logistics, and support ad hoc projects across the people and ops functions.
Partner on cross-functional People Ops initiatives - support projects across onboarding, systems, reporting, compliance, and employee experience as the company scales.
Support the broader People Ops team by sharing knowledge, documenting processes, and providing coverage across operational workflows as needed.
Stay flexible: as we scale, priorities will shift. We need someone who adapts quickly, takes initiative, and steps in wherever the team needs them most.
Qualifications
1–2+ years of HR / people operations experience; hands-on exposure to onboarding, compliance, employee relations, or the broader employee lifecycle is especially welcome.
That said, 1–3 years of solid related experience will be considered for the right candidate.
Experience with Rippling is a significant advantage; broader HRIS or timekeeping system experience is also a plus.
Experience managing schedules or timecards in a shift-based, hourly environment is a plus.
Highly organized and detail-oriented, with strong communication skills and the discretion to handle sensitive employee information appropriately.
Scrappy and adaptable - you juggle competing priorities without dropping the ball and are comfortable working through ambiguity.
Familiarity with California employment law is a strong plus.
A genuine interest in gaming, Pokémon, collectibles, or the TCG space is a bonus
Why Triumph?
High Growth: Join a People Ops team supporting one of the most rapidly scaling operations teams in the TCG space - real ownership, real impact, from day one.
High Agency: You'll be a key support resource across HR and ops, with room to grow as we 2x our team in the coming months.
High Energy: A passionate, fast-moving team that takes pride in our work and velocity (16x year over year growth).
Competitive pay and benefits: healthcare, vision, dental, 401k, and more.