About the Role
We're looking for a Senior Program Manager to serve as the operational backbone of TGC's China business. This is not a conventional PM role — you'll sit at the intersection of strategy and execution, driving cross-functional programs, building operational systems, and enabling the leadership team to move faster on what matters.
You'll work cross-functionally and across business units, managing both recurring operational rhythms and high-impact special projects. If you thrive in ambiguity, love building systems from scratch, and get energy from making complex things run smoothly.
What You'll Do
Cross-Functional Program Management (~40%)
Lead and coordinate special cross-functional collaboration projects
Drive cross-team projects involving multiple business units and external partners
Own project timelines, stakeholder alignment, risk tracking, and delivery
Translate strategic intent into actionable workstreams with clear owners and milestones
Program Infrastructure & Process Design (~35%)
Run and continuously improve the weekly cross-functional alignment session — agenda, facilitation, documentation, and follow-through
Build and maintain program management infrastructure: project tracking systems, SOPs, decision logs, knowledge bases
Design and document cross-functional workflows to improve collaboration efficiency across teams
Support strategic initiatives by coordinating across internal and external stakeholders as needed
Strategic Support & Analysis (~25%)
Consolidate operational data to surface insights for leadership decision-making
Prepare briefing materials, status reports, and strategic documents for cross-team alignment
Track and analyze the execution health of China programs — flag risks early, propose solutions
Serve as an information hub: ensure the right people have the right context at the right time
What We're Looking For
Must Have
5–8 years of experience in program management, project management, strategy consulting, or business operations — ideally in gaming, tech, entertainment, or creative industries
Bilingual fluency in English and Chinese (Mandarin) — daily work involves both languages across global and local teams
Proven ability to drive cross-functional projects involving multiple teams with competing priorities
Systems thinker — you don't just manage tasks, you build frameworks that make the next 100 tasks easier
Exceptional written and verbal communication — you can write a crisp executive summary and facilitate a room of senior stakeholders
Comfortable with ambiguity — this role is being built from the ground up; you'll define it as much as execute it
Nice to Have
Experience working in a cross-cultural environment (e.g., US-China, global teams with HQ outside China)
Familiarity with corporate governance or compliance workflows in multi-unit organizations
Experience with project management tools (Feishu/Lark, Notion, Asana, or similar)
Background in gaming or interactive entertainment
Experience supporting C-level or VP-level leadership