Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About the role:
The education team at Kong sits at the crucial intersection of engineering, product, and customer success. Their primary mission is to translate Kong's highly complex, cloud-native technologies into accessible, engaging learning experiences for global enterprise customers, partners, and internal staff.
You will be working with a small, tightly knit education team based in the UK, who have deep knowledge of Kong products and curriculum development. This team is responsible for creating and delivering both online and instructor-led training to Kong customers and partners.
As a curriculum developer, you will design hands-on labs and coursework covering the full API lifecycle, distilling complex cloud-native architectures, service meshes, and technologies like Kubernetes, Go, and Lua into digestible modules.
Your educational content will have a massive global impact, directly empowering enterprise architects, DevOps engineers, and the open-source community to master the critical infrastructure powering billions of daily API transactions.
What you'll be doing:
Working with a diverse team of people from all over the world
Building curriculums and associated training materials to support our internal and external training needs
Partnering with engineering and product management to understand our technical capabilities and developing content to enable technical audiences to understand how to best leverage our capabilities
Producing quality learning content including but not limited to presentation slides, instructor guides, lab instructions, assessment and credential questions, videos and course descriptions for both web-based training and instructor-led training
Deliver in-person and virtual instructor-led training offerings to diverse audiences, including engineers, solutions architects, managers and operations personnel
Analyzing customer training requirements
Developing appropriate learning objectives and test methods
Develops flow diagrams and storyboards.
Maintaining current knowledge of relevant technology as assigned.
What you'll bring:
Show passion and determination about technology
Enjoy working with others and collaborating
Self-awareness and strong communication skills are a must
Thrive in an agile work environment that requires flexibility and self-direction
Excellent organization, time management, and attention to detail
Proven ability to meet deadlines and prioritize multiple projects and deliverables
Understanding of Instructional Design Theories and experience using them
Prior experience in API management preferred
5+ years developing curriculum for technical or software training courses, including instructor-led materials, self-paced e-learning modules, and job aids
Proficient in Linux environments including Cloud and Development tooling (e.g. GitHub)
Proven ability to write and edit content for the purpose of knowledge transfer and skill development; this includes collaborating with subject matter experts, instructors, and other stakeholders to explain technical concepts in simple terms
Excellent grammar, punctuation, and formatting skills
Demonstrated ability to apply adult learning principles to curriculum design and the development process
Ability to cater to multiple learning methods and to match the appropriate methods with the subject matter and audience
Experience working with a content management system, knowledge base, and/or online reference for learning
Can explain the benefits of using APIs and API governance clearly and concisely to both technical and non-technical stakeholders
Ability to travel to customer and Kong locations as needed
#LI-AP1
About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.