Workplace Global Partner

The Workplace Global Partner will be responsible for supporting office services, facilities operations, workplace amenities, and employee experience across Roblox’s smaller domestic and international offices. The role will establish consistency and parity with Roblox headquarters by ensuring employees have access to reliable workplace services, functional amenities, appropriate resources, and a consistent level of support regardless of where they work.

This role will serve as a strategic partner and liaison among Facilities and Workplaces, People , Finance, Corporate Engineering, Global Security, local office leaders, landlords, property managers, vendors, and other internal stakeholders. The Global Partner will independently assess office needs, identify service gaps, coordinate solutions, and establish operating standards that reflect the workplace experience provided at Roblox headquarters.

When not traveling or directly supporting a remote office, this position will provide consistent support for headquarters projects and operations, including employee moves, office reconfigurations, workplace projects, safety initiatives, inspections, regulatory compliance, and other Facilities and Workplace priorities.

This role is on-site at San Mateo HQ Monday–Friday, 9:00 AM–5:00 PM.

You Will:

• Support day-to-day facilities and workplace operations for Roblox’s smaller domestic and international offices.
• Serve as the primary Facilities and Workplace point of contact for assigned global offices, providing responsive, consistent, and reliable operational support.
• Establish and maintain workplace standards that create greater parity between headquarters and remote offices.
• Assess the employee experience, facilities conditions, amenities, technology, security, safety, and operational needs of each assigned office.
• Develop office-specific action plans to address service gaps, operational risks, employee needs, and opportunities for improvement.
• Partner with People Finance, Corporate Engineering, Global Security, local office leaders, landlords, property managers, and vendors to ensure each location is properly supported.
• Ensure employees have access to functional workstations, meeting spaces, workplace technology, office supplies, amenities, and employee-facing services.
• Maintain office services by developing and documenting operating procedures, service standards, schedules, escalation paths, and workflows.
• Coordinate preventive maintenance, repairs, inspections, testing, and facilities-related services with landlords and vendors.
• Reduce operational inconsistencies by establishing repeatable workplace programs, service expectations, and reporting practices across assigned offices.
• Track and monitor service requests, response times, resolution times, vendor performance, recurring issues, and other workplace performance indicators.
• Escalate unresolved issues and coordinate resources to ensure operational needs are addressed through completion.
• Support employee onboarding, offboarding, office access, workstation readiness, equipment coordination, and other workplace service requirements.
• Coordinate workplace programs, employee events, and office activities in partnership with Human Resources and local office leaders.
• Support local emergency preparedness, workplace safety, incident response, and business-continuity requirements.
• Help ensure compliance with OSHA requirements, applicable building and fire codes, accessibility standards, local regulatory ordinances, and other workplace requirements.
• Coordinate required workplace inspections, permits, certifications, corrective actions, and compliance documentation.
• Conduct regular office assessments and document findings, risks, required actions, responsible parties, and completion dates.
• Support sustainability initiatives by identifying opportunities to reduce waste, conserve resources, improve energy efficiency, and promote responsible workplace operations.
• Support annual budget planning, expense forecasting, purchase orders, invoices, accruals, and expenditure tracking for assigned offices.
• Compare actual spending against approved budgets, identify variances, and recommend corrective actions when necessary.
• Support vendor sourcing, contract administration, invoicing, document control, and performance management.
• Partner with Finance and Procurement to evaluate vendor proposals, service agreements, and operating costs.
• Review landlord and vendor responsibilities to ensure Roblox receives the services required under applicable agreements.
• Maintain office documentation, service records, vendor information, emergency contacts, floor plans, equipment inventories, operating procedures, and compliance records.
• Prepare regular updates for leadership summarizing office conditions, employee needs, operational performance, risks, costs, and recommended actions.
• Travel to domestic and international offices to assess conditions, develop local partnerships, implement standards, support projects, and confirm operational readiness.
• Provide ongoing remote support to global offices between onsite visits.
• When not traveling, support headquarters projects, including employee moves, office reconfigurations, relocations, furniture changes, signage, workplace improvements, and space-readiness activities.
• Assist the headquarters Facilities team with safety programs, inspections, regulatory compliance, emergency preparedness, and corrective-action tracking.
• Support headquarters project teams with vendor coordination, scheduling, employee communications, site logistics, documentation, and operational handoff.
• Provide general administrative and operational support to Facilities project teams and local office leadership.
• Support the broader Facilities and Workplace team as business needs evolve.

You Have:

• 7+ years of experience in facilities coordination, office services, workplace operations, global workplace support, or a related corporate environment.
• Demonstrated experience supporting multiple offices, including smaller domestic or international locations.
• Strong knowledge of office services, facilities operations, vendor coordination, workplace amenities, employee experience, and workplace safety.
• Experience partnering cross-functionally with Human Resources, Finance, Corporate Engineering or IT, Security, landlords, property managers, vendors, and business leaders.
• Ability to operate independently and take ownership of workplace needs without direct people-management responsibilities.
• Strong cross-functional relationship-building and collaborative problem-solving skills.
• Experience identifying service gaps, developing action plans, and driving operational issues through completion.
• Strong organizational and project-coordination skills, with the ability to manage multiple offices, priorities, projects, and time zones simultaneously.
• Experience developing and documenting operational procedures, service standards, escalation processes, and workplace programs.
• Working knowledge of OSHA requirements, workplace safety practices, accessibility standards, building and fire codes, and other applicable regulatory requirements.
• Familiarity with budget administration, forecasting, invoice management, purchase orders, contract documentation, and expense tracking.
• Ability to develop and track key performance indicators, analyze operational trends, and clearly communicate findings to leadership.
• Strong written and verbal communication skills.
• Proficiency in Google Workspace or similar business-productivity tools.
• Ability and willingness to travel domestically and internationally based on business and office needs.
• Resourceful, service-oriented, culturally aware, and calm under pressure.
• Ability to occasionally lift up to 25 pounds and perform physical tasks associated with workplace operations.

Preferred Skills:

• Workplace strategy and employee-experience program support
• Global facilities and workplace operations
• Office build-outs, renovations, expansions, relocations, and decommissions
• Moves, adds, and changes
• Workplace safety, OSHA compliance, and emergency preparedness
• Lease administration and landlord coordination
• Budget forecasting and financial management
• Project coordination and agile project management
• Workplace data, reporting, and analytics
• Vendor sourcing, contract administration, and performance management
• Sustainability and waste-reduction initiatives
• Experience supporting a globally distributed office portfolio
• Experience working across cultures, countries, and time zones

Work Hours:

This is an onsite position (at HQ in San Mateo) scheduled five days per week, generally from 8:00 a.m. to 5:00 p.m.

Domestic and international travel will be required based on business and office needs. On-call availability may be required to support global offices, urgent facilities matters, scheduled projects, safety incidents, and operational emergencies across multiple time zones.